FAQ
Got Questions?
We've Got Answers.
Everything you need to know about parts, orders, shipping, and returns — answered straight.
Each product page includes a "Compatible With" section listing all supported bike models and brands. If you're unsure, feel free to contact our support team with your bike model and we'll confirm fitment before you order. We stand behind every recommendation — if a part doesn't fit, we'll make it right.
We offer a 60-day hassle-free return policy. If you're not satisfied with your purchase for any reason, simply contact us within 60 days of delivery. Items must be in their original, unused condition and original packaging to be eligible for return. Installed or used parts are not eligible unless confirmed defective.
We offer free standard shipping on all orders over $99 within the contiguous United States. Orders are typically processed within 1–2 business days, with standard delivery taking 3–7 business days depending on your location. Expedited shipping options are available at checkout.
For urgent needs, contact our support team and we'll do our best to provide an estimated restock date or suggest a compatible alternative that works for your bike.
Yes. Contact us within 60 days of receiving your order and we'll help you with an exchange. For the fastest resolution, we recommend placing a new order for the correct part and returning the original item separately. Our team will guide you through the return process and issue your refund once we receive the item in its original condition.
Talk to a Real Person.
Our support team rides and wrenches — we give you straight answers, not scripts. Reach out any time and we'll get back to you fast.